Another question we get asked a lot – here are just some of our thoughts:

What can Telemarketing Do For You?

• Telemarketing takes the time and cost out of finding new customers or generating interest in your brand, product or service by taking the information directly to your customer.

• Identify excellent potential leads for your own Telesales team to close.

• Creates a more reliable source of data for your Telesales team, rather than buying the data.

• Good Telemarketing Campaigns drive Great Telesales Campaigns

• Excellent Telemarketers remove the need for large periods of cold calling for sales teams.

• Reduces training costs – Great Telesales staff are not always good Telemarketers; there’s a different skill involved and distinct manner required.

• Professionally presents your brand, product or services to potential customers.

• Canvas existing customers to reveal buying trends, or the potential for new business.

• Inbound calling provides a customer service opportunity that can later be converted into further lead generation or sales.

• Inbound Telemarketing teams can staff your ‘Information’ lines, turning simple requests for information into its solid sales leads.

• Outbound calling provides market research activities that can also produce leads.

• Telemarketing can often reveal ‘low hanging fruit’.  These are customers who are already prepared to buy a product or service and do not require much (if any) persuasion.

• Appointment making is a People-skill.  Experienced telemarketers create stronger appointments.

• Telemarketing helps to provide a stream of appointments based on customers who are looking for precisely what you offer.

• Telemarketing provides customer satisfaction and often exceeds the needs of the customer.

What can Telesales Do For You?

• If you already have your customer data, you need someone to persistently and persuasively convert those leads into sales.

• A professionally trained telesales team increases your conversion rates whilst decreasing your costs per sale.

• A specialist telesales team is often required to convert difficult leads into sales. 

• Resourceful telesales campaigns respond to the accurate customer data supplied by well-organized telemarketing campaigns.

• Effective telesales requires specific expertise.  Outsourcing that expertise saves money and increases your sales team to meet your current need.  The great value of this expandable sales team is that it can easily be reduced.

• Tailor the size of your telesales campaign to your budget.

• Cold Calling needs a particular temperament; reduce potential customer annoyance by employing experienced cold callers who are sensitive but highly persuasive.

• Remove travel expenses by having a telephone-based sales team.

• Leave customers with a professional impression of your company.

If you’re good at speaking to customers about your products and services, but are lacking interest or contact with customers, you need help with Telemarketing.

If you’re great at attracting potential customers, but find it difficult to convert all that potential into business, you need help with Telesales.

Why not let us give you a hand?