#4 in our series of blogs about the excuses people make when it comes to outsourcing sales, increasing leads and freeing up their own time.

We don't outsource our sales because…

I don’t want to lose control over the sales function, and surely this is inevitable with Outsourcing.

Good communication lies at the heart of a good outsourcing service, and when you are in discussions, this should be one of the core issues that you should investigate.  

As far as I am concerned, communication is one of our key value added functions and we do this in a number of ways. We give feedback using the preferred method that the client wishes such as Excel Spreadsheets or via their own Customer Relationship Management (CRM) System in addition to regular calls and emails.

Our philosophy is that we would rather over communicate!

All our clients are advised at the beginning of the project when the caller will be working and they will receive regular feedbacks by phone, email and spreadsheet to show what calls have been made and summary outcomes of all the calls made on a day.

Outsourcing your sales doesn't mean losing control, when you do it with the right company – it means gaining an expert partner, increasing your sales and appointments, and freeing up YOUR time to run your business rather than focus on picking up the telephone.