Tags:
outsource,
sales,
telemarketingPosted in:
Business Development,
Cold Calling,
Customer Acquisition,
telemarketing,
Telesales, Author: admin (June 8, 2010)
It's amazing the misconceptions people have about outsourcing their telemarketing and sales – we've written about it before, but in this series of blog posts I'm going to address a few of the obstacle we come up against, and explain why I think they're wrong (feel free to disagree in the comments!)
We don't outsource our sales because…. #1
… We’re going to recruit our own in-house sales team
Really?
Good sales people can earn large salaries and even larger commissions, simply because selling is very skilful, hard work and not many people have the aptitude for it.
Posted in:
Appointment Setting,
Business Development,
Cold Calling,
Customer Acquisition,
News & Views,
telemarketing,
Telesales,
Tips & Hints, Author: admin (December 8, 2008)
If you’re considering outsourcing your telemarketing needs, it would be good to understand the terminology of telemarketer. This glossary aims to provide access to all of the necessary vocabulary required to discuss telemarketing like you’ve been doing it for years.
Agent
A trained telemarketer who makes or receives calls on behalf of a Telemarketing Company.
Appointment Setting
This is one of the tasks of an Outsourced Telemarketing team working on a B2B campaign or project. The aim is create leads for the client’s sales staff to convert by setting appointment times for them to call or visit.
Tags:
business devleopment,
customers,
outsourced sales,
prospectsPosted in:
Business Development,
Customer Acquisition,
Telesales, Author: admin (July 8, 2008)
Most business people feel fairly confident about talking about their products and services to a prospective customer face-to-face. But how do you get those appointments? One of the most effective ways is making calls to a target audience – unfortunately, this happens to be one of the most difficult ways. Getting to speak to the right person is a highly skilled job – handling objections, getting past the ‘gate keeper’ and making the valid points to the decision maker is no mean feat. It also involves a high level of rejection, which a lot of people find soul destroying. It’s a job that not many people are good at, and the ones that are, are highly sought after and can earn large sums of money. Needless to say, these high-performing individuals tend to get snapped up by the large corporates who can entice them with attractive remuneration packages. Not good news if you are an SME.
